Social responsibility

Social Responsibility

Our people, our world, our actions

In the same way that we pioneered the way for travellers over 35 years ago, we are proud of the industry-wide benchmarks we have set. STA Travel is privileged to partner with international wildlife charity the Born Free Foundation. Together we are committed to upholding an industry-wide benchmark for safeguarding the wellbeing and protection of animals, to improve their welfare across all of our operations. Download our fully policy here.

Customer Saftey Matters

Our travellers' safety is our primary concern. We operate a comprehensive Customer Safety policy to promote the good health and safety of our travellers abroad, only working with reputable operators who meet local and national standards. Our business also employs our own guidelines to continually assess where we send our customers, and "stop-sell" products where customer safety may be compromised.
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When it comes to practicing social responsibility, we think globally AND locally. From the lighting and recycling programmes in our stores, to how we deliver travel documents to our customers' mobiles, we are constantly reviewing the way we work and the impact we have. We work with partners who offer carbon offsets, employ ethical work practices, and hand pick suppliers who share our values and our own customer safety standards.
In partnership with the Born Free Foundation, we operate a pioneering animal welfare policy. Risk assessing all our of our products, we have taken a "stop-sell" stance on experiences such as the Tiger Temple in Thailand and San Fermin Festival in Pamplona. As we continue our risk assessment, we will only offer products where suppliers ensure the wellbeing and protection of animals.